DOLOFFER Refund Policy

Refund within 24 hours: If you request a refund within 24 hours of purchase, we will process your request. Please note that a handling fee will apply due to transaction fees from banks and third-party platforms. - Duplicate Payment: If you accidentally made duplicate payments for the same order, we will refund the duplicate amount after verification. - Service Not Delivered: If your payment was successful but the subscription was not delivered within the promised timeframe, you may apply for a refund. - Technical Issues: If unresolved technical problems prevent you from using the service, you may request a refund with detailed explanation and supporting evidence. - Subscription Not As Expected: For certain subscriptions, if the service is inconsistent with the description or fails to function, you may request a refund with valid justification.

Unpaid Orders: Orders that were not completed with payment are not eligible for refund. - Special Subscriptions: For services such as Spotify, once service begins, payments are final and non-refundable. You may cancel before the next billing cycle to stop future charges. - Other Reasons Not Listed: Any reasons not listed under eligible scenarios are not refundable.

Refund = Total paid - Handling fee. Handling fees are charged by payment providers (e.g. Stripe, PayPal) and may vary depending on the payment method.

Account Access Change: For group plans such as YouTube Premium, a refund may result in removal from the family group and may prevent rejoining for the next 12 months. - Policy Violation: If refund behavior is deemed abusive or in violation of our refund policy, DOLOFFER reserves the right to suspend or restrict account access.

All refund decisions are at the sole discretion of DOLOFFER. Please read and understand our refund terms before making a purchase. For any issues, we recommend contacting our customer support team first.